Alternative Dispute Resolution

NOTICE TO CONSUMERS

In accordance with Law no. 144/2015, of 8 September 2015, we have published all the Alternative Dispute Resolution bodies that can be contacted in the event of a dispute over the purchase of a product or service mentioned on this website.

It should be noted that, when necessary, this solution is usually quicker, less protocolised and less expensive than going to court.

Therefore, if you are dissatisfied and wish to raise your concerns, you can do so by contacting an Alternative Dispute Resolution Organisation.

CNIACC – National Centre for Consumer Conflict Information and Arbitration

www.arbitragemdeconsumo.org

CIMAAL – Algarve Consumer Conflict Information, Mediation and Arbitration Centre

www.consumidoronline.pt

CACCDC – Consumer Conflict Arbitration Centre of the District of Coimbra

www.centrodearbitragemdecoimbra.com

CIMPAS – Insurance Information, Mediation and Ombudsman Centre

www.cimpas.pt

Mais informações em Portal do consumidor – www.consumidor.pt

CACCL – Lisbon Consumer Conflict Arbitration Centre

www.centroarbitragemlisboa.pt

CICAP – Porto Consumer Information and Arbitration Centre

www.cicap.pt

CIAB – Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)

www.ciab.pt

CACCDC – Consumer Conflict Arbitration Centre of the District of Coimbra

www.centrodearbitragemdecoimbra.com

CACC-RAM – RAM Consumer Conflict Arbitration Centre

https://www.madeira.gov.pt/cacc/

CASA – Arbitration Centre for the Automotive Sector

www.arbitragemauto.pt