Alternative Dispute Resolution
NOTICE TO CONSUMERS
In accordance with Law no. 144/2015, of 8 September 2015, we have published all the Alternative Dispute Resolution bodies that can be contacted in the event of a dispute over the purchase of a product or service mentioned on this website.
It should be noted that, when necessary, this solution is usually quicker, less protocolised and less expensive than going to court.
Therefore, if you are dissatisfied and wish to raise your concerns, you can do so by contacting an Alternative Dispute Resolution Organisation.
CNIACC – National Centre for Consumer Conflict Information and Arbitration
www.arbitragemdeconsumo.org
CIMAAL – Algarve Consumer Conflict Information, Mediation and Arbitration Centre
www.consumidoronline.pt
CACCDC – Consumer Conflict Arbitration Centre of the District of Coimbra
www.centrodearbitragemdecoimbra.com
CIMPAS – Insurance Information, Mediation and Ombudsman Centre
www.cimpas.pt
Mais informações em Portal do consumidor – www.consumidor.pt
CACCL – Lisbon Consumer Conflict Arbitration Centre
www.centroarbitragemlisboa.pt
CICAP – Porto Consumer Information and Arbitration Centre
www.cicap.pt
CIAB – Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)
www.ciab.pt
CACCDC – Consumer Conflict Arbitration Centre of the District of Coimbra
www.centrodearbitragemdecoimbra.com
CACC-RAM – RAM Consumer Conflict Arbitration Centre
https://www.madeira.gov.pt/cacc/
CASA – Arbitration Centre for the Automotive Sector
www.arbitragemauto.pt